
RPA
RPA - Robotic Process Automation
Robotic process automation (RPA) is an innovative and mature IT solution that simulates human activities with software robots. It allows you to automate repetitive, manual, and well-defined processes to work significantly faster, with fewer errors and higher efficiency. The technology is widely applicable: robots easily collect and process large amounts of data or documents, send emails, connect IT systems, which increase the efficiency and flexibility of companies, and support their daily operation.

Increasing efficiency
processing huge amounts of data with short lead times

Improving customer satisfaction
reducing reaction time and faster communication improves customer satisfaction

Cost reduction
(6-12 months)
RPA in details
In which areas can the technology be applied most effectively?

RPA technology provides standard solutions that can be used in many industries (banking/insurance, telco, manufacturing, logistics, etc.) and in almost all business areas (finance / back office, customer service, HR, IT, sales, etc.).
Any repetitive, manual, well-defined process can be executed by robots, but the following use cases are most common:
executing monotonous, repetitive tasks
help solving labor shortages
connecting non-integrated IT systems
as a quick patch IT solution
Benefits of RPA
10 reasons to choose RPA
Many reasons can be found to support why to automate a significant part of our work processes. We have highlighted the most important ones:
What processes are worth robotizing?
The more of the following statements are true, the more suitable a particular business process is for a software robot to perform:
- repetitive, monotonous, and low value-add
- demands significant manual/human resources
- has digital / structured input (MS excel, csv, xml, database, etc.)
- low to medium complexity with few decision points and exceptions
- mature - well documented, the process and systems involved are not expected to change within 6-12 months
- connects several IT systems/platforms (no interface / API between them)
- the current process execution demotivates employees

Typical Use cases
Processes worth automating:

Finance / Controlling / Back office
- outgoing invoice issuance, inspection
- bank receipt processing
- filling in reports and forms
- order / contract recording
- data collection, reporting

Human Resources
- onboarding - registration of new entrants/exits in systems, requesting system accesses
- payroll accounting, time reporting support
- word CV creation based on LinkedIn profile
- handling of mandatory entry/candidate documents

IT
- registration/removal of colleagues from IT systems (card order, email address, permission, LDAP setup)
- data maintenance and updating of project management/issue tracking systems
- data synchronization between core and silo systems (HR, logistics, etc.)
- server and application monitoring, system administration, alerting

Customer service
- data collection from customer/contract data management systems, keeping
data in sync
- support for complaint handling administration

Sales
- data synchronization between CRM and other IT systems
- LinkedIn company / customer data collection

Logistics
- warehousing, inventory
management support
- data synchronization between logistics systems and other core IT systems
- automation of the administration of orders and shipments
The RPA Journey:
Step by Step
RPA intro
Awareness consultation,
Clarification of objectives
Pilot
Process overview,
Team set up,
Pilot implementation
Process assessment, prioritization
Overview of development opportunities,
Process assessment,
Project preparation
Implementation
Robot specification,
Solution design,
Robot development,
Testing
Deployment
Launching the robot,
End-user training,
Documentation
Support
Monitoring,
Continuous fine-tuning,
KPI measurement,
Efficiency analysis
our services
RPA services
Consulting
- pilot and project process assessment
- process optimization/transformation, BPR
- RPA Center of Excellence (CoE) and project governance setup
Implementation
- platform deployment, configuration, and hosting (UiPath platform, on-prem, and RaaS)
- process and solution/architecture design
- robot development
- robot testing
- deployment and hypercare
- documentation and end-user training
Support
- monitoring
- fine-tuning
- KPI measurement, efficiency analysis
- Trainings (awareness and RPA BA training according to client needs)
- Providing RPA teams/resources
- Integration (delivered by MORTOFF .net / java, etc. teams)
- UiPath license sales
Contact us
Do you have a question?
Our colleauges are at your disposal!
You can reach our colleagues using the contact details below:
Address
1138 Budapest,
Dunavirág street 2., I. Tower
3. floor
Phone number
+36 1 319 55 11